Customer Service Advisors for Technical Support
Are you technically skilled and can you provide excellent service on the phone? Sitel has an exciting cooperation with Garmin to support their Nordic market and thus we are searching for customer service advisors who are fluent in Finnish and English – both spoken and written.
Garmin is known as a leading worldwide provider of navigation and are committed to making superior products for automotive, outdoor, and fitness markets that are an essential part of the lives of Garmin’s customers.
As a customer service advisor it will be your responsibility to provide technical support on Garmin’s products and make sure that the technical challenges of the customers are handled efficiently and with a smile.
Garmin’s products are known for their quality and imminent design and this has to be reflected in the communication with the customers. As an agent in customer service, you will have to comply with the standards and the code of conduct of both Garmin and Sitel.
To complement the quality of the products we have to ensure that the service accompanied live up to the highest possible standards.
To be the perfect match you’ll have to be extraordinary
We’re only hiring the best and if you are one of the best, you can tick off the below:
- I have previously worked in a contact center or within customer service – and I loved it.
- My communicative skills are second to none and I am fluent in Finnish and English.
- I enjoy all aspects of customer service. No matter if it’s answering questions or dealing with complaints.
- I have an interest in technical solutions and I am intrigued by Garmin’s innovative world of gadgets.
- Every day I strive to be the best and I do my utmost in all aspects of my work.
Why you should join Sitel
At Sitel we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.
Among the benefits of working with us are health insurance, great pension scheme, daily organic fruit, a nice open working station, and a great social environment. Here is an atmosphere of joy, pace and ambitions and we often have social events, contests and other fun activities, to give everyday life a zing.
We take care of you and your development, and make sure that you have the right conditions to deliver the best results. And subsequently, we expect that you give it your best at all times.
If you have any questions regarding the position, feel free to contact Team Manager Esben Knudsen at Esben.knudsen@sitel.com.
The work place will be at Sluseholmen 2. 2450 Copenhagen SW
If you feel this ad sums up your character and your ambitions, please submit your resume and cover letter to careers.denmark@sitel.com as soon as possible.
For more information on Sitel go to www.sitel.com, or have a look at our FaceBook page.
This could be your Job Ad
Please contact info@suomalainenseura.dk for further info.
Phoners (Scandinavian speaking) part time/ full time
Worldwide, we have 600 employees and we are represented in more than 140 countries. Xtrade is an international provider of trading with shares, forex and commodities in one of the world’s leading trading platforms. The Nordic clients are serviced from our office in Brøndby, Copenhagen. The office has opened recently, and we are looking for many new employees for our team, that can work both part time and full time with telephone contact for our new clients.
Kick start you career
Maybe you are studying economics, finance, sales or real estate, or simply have an interest in trading in general, then you will find the job interesting. You will gain knowledge of the principles of trading and the processes.
You will gain insight into a variable every day, both within the finance market and the company, and you will talk to new clients that have questions about trading and the online platform.
Introduction, training and diploma
It is our job to train you in the skills that are necessary to solve the tasks in the daily. All phoners will take part in our training program which consists of 6 modules with a finishing diploma. You will learn more about this upon you start.
Do you fit our profile?
We hire employees that are responsible, self-motivating, positive and have a curious behavior. You speak Finnish or Danish or Norwegian or Swedish fluently. You will become part of our team, and it is important to us that you want to work with;
- The telephone as a daily communication tool
- Contact to new clients
- Instructions, guidance and answering e-mails
Important information
The working hours are between 9.00-20.00 on weekdays, which gives a flexibility for students. The level of wage is 130 DKK per hour, and the position demands that you have a clean criminal record.
Send your resume w. photo and an e-mail if you fit the profile, to job-cph@xtrade.com.
We are looking forward to hearing from you.
Finance Manager
Haemme nyt asiakasyrityksemme, Brother konsernin palvelukseen kokenutta
FINANCE MANAGERia
Vastaamaan Suomen sivuliikkeen taloushallinnosta ja kirjanpidosta. Varsinainen työntekopaikka; Tanskan toimisto. Osan aikaa myös Suomen toimisto.
Työtehtävät
Pääasiallisena tehtävänäsi on vastata kirjanpidosta, sisältäen tilinpäätöksen sekä lakisääteiset ilmoitukset / maksut esim. verottajalle, eläkevakuutusyhtiölle ja muille instansseille.
Lisäksi tähän toimenkuvaan kuuluvat olennaisena osana mm. reskontrat ja arvonlisäveroon liittyvät tehtävät, budjetin ja ennusteiden laatiminen, seuranta ja raportointi sekä palkanlaskenta.
Edellytykset
Onnistuaksesi tässä monipuolisessa tehtävässä sinulla tulee olla kaupallinen koulutus ja käytännön kokemusta vastaavista tehtävistä. Kirjanpidon rutiinit ovat hyvin hallussa ja sinulla on hyvä käsitys arvonlisäverotuksesta ja tuloverotuksesta. Englannin kielen taitosi on erinomainen (työkieli) ja ruotsin kieli on plussaa.
Edut
Tarjoamme Sinulle mielenkiintoisen ja itsenäisen tehtävän vakaassa kansainvälisessä yrityksessä, mukavien työkavereiden joukossa.
Yhteyshenkilö(t)
Kati Rahikka
kati.rahikka@poolia.fi
+358207290833
Brother Finland
Brother on toiminut Suomessa yli 50 vuotta ja on nykyään osa Brother Nordic A/S konsernia. Yrityksemme sijaitsee Vantaan Itä-Hakkilassa. Brother Nordic A/S kuuluu monikansalliseen Brother International Ltd konserniin ja sen pääkonttori sijaitsee Kööpenhaminassa. Suomen lisäksi yrityksellä on maakonttorit Ruotsissa ja Norjassa. Brother on yksi maailman johtavista tulostin-, mobiilitulostin-, monitoimilaite-, skanneri-, faksi-, tarra- ja etikettitulostin-valmistajista.
Brother Finland tuo Brother tuotteita Suomen ja Baltian markkinoille, sekä vastaa Brother laitteiden myynnistä, markkinoinnista sekä teknisestä tuesta Suomessa.
Nordic Technical Customer Service Advisor – Garmin
Sitel is hiring the best Customer Service Advisors for Technical Support
Are you technically skilled and can you provide excellent service on the phone? Sitel has started an exciting cooperation with Garmin to support their Nordic market and thus searching for customer service advisors who speaks either one of the Nordic languages – Danish, Finnish, Swedish, Norwegian and English.
Garmin is known as a leading worldwide provider of navigation and are committed to making superior products for automotive, outdoor, and fitness markets that are an essential part of the lives of Garmin’s customers.
As a customer service advisor it will be your responsibility to provide technical support on Garmin’s products and make sure that the technical challenges of the customers are handled efficiently and with a smile.
Garmin’s products are known for their quality and imminent design and this has to be reflected in the communication with the customers. As an agent in customer service, you will have to comply with the standards and the code of conduct of both Garmin and Sitel.
To complement the quality of the products we have to ensure that the service accompanied live up to the highest possible standards.
To be the perfect match you’ll have to be extraordinary
We’re only hiring the best and if you are one of the best, you can tick off the below:
- I have previously worked in a contact center or within customer service – and I loved it.
- My communicative skills are second to none and I speak either Danish, Finish, Swedish or Norwegian and are fluent in English.
- I enjoy all aspects of customer service. No matter if it’s answering questions or dealing with complaints.
- I have an interest in technical solutions and I am intrigued by Garmin’s innovative world of gadgets.
- Every day I strive to be the best and I do my utmost in all aspects of my work.
Why you should join Sitel
At Sitel we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees.
Among the benefits of working with us are health insurance, great pension scheme, daily organic fruit, a nice open working station, and a great social environment. Here is an atmosphere of joy, pace, and ambitions and we often have social events, contests and other fun activities, to give everyday life a zing.
We take care of you and your development and make sure that you have the right conditions to deliver the best results. And subsequently, we expect that you give it your best at all times.
If you feel this ad sums up your character and your ambitions, please submit your resume and cover letter as soon as possible by clicking ”Apply for Job” at this page.
Other
If you have any questions regarding the position, feel free to contact TeamManager, Hamid Saharkhiz, at hamid.saharkhiz@sitel.com
For more information on Sitel go to www.sitel.com, or have a look at our FaceBook page Sitel Denmark.
– See more at:
Finnish Supporter for the Gaming Industry
Hartmanns are looking for a Finnish-speaking employee to our customer located in Copenhagen.
Hartmanns customer has an international team providing world-class service to their client´s customers, who are playing at an online gaming site. The client has won several prizes for being the best in their genre, i.e. responsible gaming. Their aim is to offer excellent service in a responsible online environment. They are therefore working closely with their customers, building long-term relationships, and making sure that they are playing responsibly. The client was founded to raise funds for good causes, which is why all profits are donated to charity.
The job responsibilities
Your will be offering professional service and help the Finnish speaking online costumers. Many of your working hours will be spent writing and answering emails, but you will also be working in chat and on the phone. Furthermore, you will have a task of an online bingo host, it is therefore important that you are comfortable with interacting with a group of people. The assignment includes some outbound phone calls to existing customers, with the purpose of making sure they are satisfied with the gaming site and services. You will also have the opportunity to call customers who have won large sums of money, congratulating and conducting a brief interview with them. We care for our customers and call them when we are concerned about them, to offer help and support, if there are any signs of gambling addiction.
Qualifications/Skills
To succeed in this job, it is important that you are a self-starter and take responsibility of your job. You are social and enjoy talking and engaging with people. Since they aim to be the best at what they do, it is important that you are detail oriented, structured and meticulous. You should be able to perform in both stressful and calm periods. Furthermore:
- You are fluent in both verbal and written Finnish and English.
- It is an advantage if you have initial experience in working with the Finnish market and a good knowledge of Finnish culture.
- It is an advantage if you can see yourself in the job for at least one year.
There are opportunities to develop and grow in this position, if you are ambitious and interested, you could be appointed to be in charge of your own project or area of expertise. They expect that all of their employees contribute to the development of the assignment and share ideas for improvement.
About the job
This is a full-time, 37 hours a week, permanent position with flexible hours. The working hours are between 08.00-24.00, 7 days a week. You will be working according to a schedule and have some flexibility in your working time.
We encourage you to apply HERE – job 146312, where you can and upload your application and CV in English, Hartmanns A/S handles the full recruitment process. Therefore, all inquiries should be directed to us. Applications can be also sent directly to Martin.cordt@hartmanns.dk.
We will convene relevant candidates for interviews along the way, and we reserve the right to convene candidates before the expiry of the job ad.
Määräaikainen johdon assistentin tehtävä suurlähetystössä
Suomen suurlähetystön tehtävänä on edistää Suomen ja Tanskan suhteita kaikilla tasoilla. Edistämme Suomen etuja, sekä Suomen tuntemusta Tanskassa.
Haemme suurlähetystön johdon (suurlähettiläs ja ministerineuvos) assistentin sijaista ajalle 01.07.2016 – 30.04.2017. On mahdollista, että sijaisuutta jatketaan lyhytaikaisesti.
Haemme suurlähetystön johdon (suurlähettiläs ja ministerineuvos) assistentin sijaista ajalle 1.7.2016 – 30.4.2017. On mahdollista, että sijaisuutta jatketaan lyhytaikaisesti.
Johdon assistenttina sinun päätehtäviäsi ovat:
- johdon yleiset sihteeripalvelut,
- suurlähettilään kalenterin ylläpito,
- matka-, kokous- ja edustustilaisuuksien järjestelyt,
- avustaminen korkean tason vierailujärjestelyissä,
- käännös- ja tiedonhakutehtävät, ja
- muut päällikön määräämät tehtävät.
Jotta voit hoitaa tehtävän menestyksellisesti, sinulla tulee olla erinomainen suullinen ja kirjallinen tanskan ja englannin kielen taito, sekä tarvittavat IT-valmiudet. Odotamme sinulta hyviä vuorovaikutustaitoja, joita tarvitaan yhteydenpidossa sidosryhmiin. Sinulla tulee olla soveltuva korkeakoulu- tai ammattikorkeakoulutason koulutus. Suomen kielen taito ja kokemus vastaavista tehtävistä on eduksi. Odotamme sinulta positiivista panosta työyhteisöön, joustavuutta, järjestelmällistä työotetta, sekä kykyä sopeutua nopeatempoiseen työskentelyyn
Työtehtäviä koskevien kysymysten osalta voit olla yhteydessä johdon assistentti Emilia Vappula Nilssoniin, Emilia.VappulaNilsson@formin.fi , (+45) 33 43 58 21.
Työsuhteen ehtoja koskeviin kysymyksiin vastaa ministerineuvos Kirsti Pohjankukka,Kirsti.Pohjankukka@formin.fi, (+45) 33 13 42 14.
Hakemukset mukaan lukien CV ja palkkatoive pyydetään lähettämään viimeistään 1.4.2016 osoitteeseen assistent.kob@formin.fi.
Finlands Ambassade i København søger en ledelsesassistent til en tidsbegrænset stilling
Finlands ambassade i København varetager relationerne mellem Danmark og Finland på alle niveauer. Vi fremmer Finlands interesser og øger kendskabet til Finland i Danmark.
Vi søger en ledelsesassistent til en tidsbegrænset stilling (vikariat) fra d. 1. juli 2016 til d. 30. april 2017, med mulighed for tidsbegrænset forlængelse.
Som ledelsesassistent vil dine primære opgaver være
- Sekretæropgaver for ambassadens ledelse (ambassadør og ministerråd)
- Kalenderstyring for ambassadøren
- Koordination og assistance ved repræsentationsarrangementer, rejser og møder
- Koordination og assistance ved minister- og andre besøg
- Oversættelsesopgaver og informationssøgninger
- Andre opgaver for ambassadens ledelse
Kvalifikationer
Du er flydende på dansk i skrift og tale og behersker engelsk på højt niveau. Dine kommunikationsevner er vigtige, da du dagligt har mange kontakter internt og eksternt. Gode IT-færdigheder er også forventet af dig. Du har en højere uddannelse inden for f.eks. kontor, handel eller samfundsvidenskab. Erfaring fra en lignende stilling og kendskab til finsk er en fordel.
Vi forventer, at du er fleksibel, bidrager positivt til arbejdsklimaet og kan bevare overblikket selv med mange opgaver med korte tidsfrister. Vi har ofte travlt i hverdagen, og du har evnen til at fungere i et højt arbejdstempo.
Sådan søger du
Motiveret ansøgning, CV samt lønkrav sendes til assistent.kob@formin.fi senest d. 1. april 2016.
Vil du vide mere om stillingen, er du velkommen til at kontakte ledelsesassistent Emilia Vappula Nilsson via emilia.vappulanilsson@formin.fi eller +45 33 43 58 21. Har du spørgsmål om ansættelsesvilkår mm., kontakt venligst ministerråd Kirsti Pohjankukka via kirsti.pohjankukka@formin.fi eller +45 33 13 42 14.
Finnish-speaking consultants for a growing Finnish market
Finnish-speaking consultants for a growing Finnish market
The renowned Mini MBA provided by Probana Business School, has met vast success in the Finnish market with courses in Helsinki, Tampere and Oulu. As a result of this success, we are currently recruiting Finnish-speaking employees for our home office in Copenhagen.
Your Profile
Preferably, you have recently acquired a Master’s Degree and you have a passion for working with marketing and course planning in a young and dynamic work environment. You will apply your to-the-core understanding of business processes in an international perspective and you will assume responsibility of creating results and increase Probana’s presence in the Finnish market.
Areas of responsibility
- Working with e-learning as a development tool
- Creating and sending out marketing campaigns, newsletters and press releases
- Maintaining and updating social media platforms and advertisements
- Sales, customer contact and educational guidance
- Establishing group deals
- Contact with partners and mid-level leaders in the private and public sector
- Course planning and administration
- Travelling in relation to workshops
- Administrative tasks
Qualifications
- You are educated in marketing, communication, strategy and management or the like, with impressive results. You apply for a full-time position with the intention of gathering experience through a long-term employment.
- You have a strong market understanding and interest in marketing and leadership. It is beneficial but not a requirement, if you have prior experience with both marketing and leadership.
- It comes naturally to you to build healthy colleague and customer relations.
- You are ambitious and motivated by the responsibility of achieving great results. You appreciate working at a company that notices your professional attitude and your performance.
- You have a proactive and energetic approach to your work and you are a team player. You work efficiently but are also capable of handling hectic situations.
- You speak and write Finnish fluently.
Working at Probana Business School
Probana has 25 years of experience with education and is specialised in providing courses and conferences of the highest quality on management, HRM, Psychology and Communication.
During your employment you will be given your own areas of responsibility, through which you will be able to develop your personal and professional competences along with assuming a managing role. Your every day will be diverse in a young and social team in beautiful surroundings. We offer an attractive salary based on qualifications.
You will be employed full time from 8am through 4pm at our home office at the heart of Copenhagen.
If we have sparked your interest, please forward your application, CV and graduation papers by email to HR@probana.com, topic ”Finnish-speaking consultant”.
Applications will be processed as they are received and it is preferred that you are able to commence employment shortly.
We look forward to receiving your application
PROBANA Business School
Sankt Annæ Plads 13
1250 København K
Finnish speaking Sales Representative for international company in the financial industry
Do you have great communications skills, and do you want to be part of starting up the Nordic market for a large, financial company? Then you could be the next sales representative in Xtrade.
Xtrade was started in 2003 and is an innovative, international provider of online trading with forex, shares and commodities. The company has 600 employees worldwide, and customers in 140 countries, with plans of further expansion.
In Denmark the office was established last year, with the purpose of servicing the Nordic countries. In our new and recently redecorated office in Brøndby, you will join our team of 9 sales representatives. It is a dynamic office of great diversity, where the employees have different cultural backgrounds and different languages are spoken. However, we are still looking for representatives for the Swedish, Norwegian and Finnish market. The work environment in the office is fun, with daily pep talks and competitions.
If you want to know more about the company and what we do, go to www.xforex.com or www.xtrade.com.
The position:
As sales representative the phone is your most important tool, so you should enjoy talking to a great variance of people with different technical competencies.
Your job is to contact coming investors, explain the benefits of our product and get them started with using the Xtrade platform. During a work day you will work on various tasks such as:
- Contacting new investors
- Introducing client to the concepts of online investment
- Covering the goals of the client’s investment
- Guiding the handling of the platform and mobile app
- Answering e-mails
The working hours are between 9AM and 6PM with an 8 hour working day, based on a schedule.
Your profile:
Do you enjoy days with variety and do you possess energy and enthusiasm? Then this is the job for you! You speak Finnish fluently and have a basic level of English. Knowledge about trading is not a must, you will receive training in this upon your start.
We are looking forward to receiving your resume and application, which we ask you to send to Louise Thøgersen, e-mail: louiset@xtrade.com. Applications are continuously assessed, so please send you application as soon as possible.
If you have any questions you are welcome to contact us. The telephone number is +45 8988 8252.
Finnish Speaking Assistance Coordinators
Are you driven by helping people while using your language skills? Are you cool headed with a great overview and able to make our customers feel safe in times of crisis? Then we have just the right job for you at our emergency centre.
Our Emergency Centre is open 24 hours a day – 365 days a year, and thus work on evenings, weekends and holidays must be expected.
Primary tasks
You will be the first point of contact when an injury occurs. You will be responsible for coordinating assistance between relatives, doctors, hospitals and our partners and offices abroad. The job is versatile and the telephone is your most important tool. You are part of an international and dynamic environment working in the frontline of our emergency centre.
Profile
- You are fluent in spoken and written Finnish, and speak and understand English
- You speak either Danish, Swedish or Norwegian well and you are prepared to learn the rest of the Nordic languages.
- You are good at helping people feel safe over the phone in stressful situations
- You have real punch, you are mentally sturdy, but yet you are empathetic and keep a sense of perspective in busy periods
- Other languages and/or experience from the travel or insurance industry is an advantage.
We offer
- An exciting job in an international environment, where not two days are exactly the same
- A job with great responsibility and opportunity to make a difference for people
- A pleasant, collegial environment
- Attractive wages according to agreement, health benefits and social gatherings.
Interested?
Please send your application and CV via the link below.
If you have questions, please call Team Leader Riitta Sjöstrand +45 5120 8894. Application due 11 December 2015.